Privacy policy
1. Introduction
At Ashleigh Kate Civil Celebrant, your privacy is deeply respected. We are committed to managing your personal information with care, transparency, and in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, store, and protect your information when you engage our services or visit our website.
2. Personal Information We Collect
Depending on your interaction with us, we may collect a range of personal information, including:
Personal details: such as your name, date of birth, and pronouns.
Contact details: including your address, phone number, and email address.
Ceremony details: information relating to your wedding or other ceremonies you engage us for.
Communication history: records of emails, messages, and other correspondence.
Website data: information gathered through cookies, analytics tools, and online forms that help us understand how visitors interact with our website.
3. How We Collect Your Information
We may collect personal information through:
Direct communication: when you call, email, message, or meet with us.
Online submissions: when you complete enquiry forms or other digital documents on our website.
Third-party platforms: such as wedding directories, referral sources, or social media where you have chosen to interact with us.
4. Why We Collect Your Information
We gather your information for purposes including, but not limited to:
Providing celebrancy services and preparing personalised ceremonies.
Communicating with you regarding your event or enquiries.
Administrative and operational needs, such as record-keeping and appointment management.
Marketing and updates, where you have provided consent or would reasonably expect to receive them (you may opt out anytime).
Improving website functionality and overall client experience.
5. Disclosure of Personal Information
Your personal information may be shared with:
Trusted service providers assisting us with ceremony preparation, documentation, or administrative tasks.
Authorities or legal representatives, where required by law or necessary to protect our rights.
Other third parties, but only with your consent or when essential to fulfil your ceremony requirements.
All third parties engaged by us are expected to uphold strict confidentiality and privacy standards.
6. Protecting Your Information
We take the security of your personal information seriously. Reasonable technical and organisational measures are in place to safeguard your data from misuse, interference, or unauthorized access.
7. Accessing and Updating Your Information
You may request access to the personal information we hold about you at any time. If you believe any details are incorrect or incomplete, you are welcome to request an update. Please contact us using the information provided below.
8. Making a Privacy Complaint
If you have concerns about how your personal information has been handled, please get in touch with us. We will review your complaint promptly and work with you to resolve any issues. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
9. Updates to This Policy
We may revise this Privacy Policy periodically to reflect changes in our practices or legal obligations. The latest version will always be available on our website. We encourage you to review it occasionally.
10. Contact Us
For questions, requests, or concerns regarding this Privacy Policy, please contact:
Ashleigh Kate Civil Celebrant
0411 846 008
Effective Date: 1st December 2025